We expect our journalists to be accurate at all times, but they are only human, and sometimes mistakes are made. That is why we have an established process for dealing with factual errors quickly and appropriately.
We actively monitor The Kashmir Window inbox at all times. If someone does contact us to query or challenge a fact we have published, we will take detailed notes of where and when it happened.
Rather than engaging in a discussion we will make a note of their name, number and the time of the call, and refer it to the Output Editor and/or the Managing Editor.